Get John Young

Transform Your Approach to Clients, Co-workers and Family.

Hello and Welcome

John Young publisher, business counsellor, professor, entrepreneur, international speaker, is known for his insight into the understanding of people.

Through custom keynotes, seminars, and workshops he challenges his audiences to choreograph remarkable human experiences through careful analysis and communication.

Find out more

Selling The Experience

Recruiting choirs of ardent brand evangelists by way of enriched customer experiences.

With over 40 years of experience, I specialize in effective communication strategies that drive success. My insights on customer experience (CX) and brand loyalty help businesses connect with their audiences like never before.

Takeaways:

Crucial CX recipes and how to introduce them to your organizations culture.
Understanding how listening with the customers prospective (voice of the customer) can reduce sacrificing business while increasing their reward.
The keys to creating deliberate and remarkable CX, even when it means abandoning the “old ways” of doing things.
The four levels of perceived value. Why everything matters. *

Talk To Me

Unravelling the Keys to Communication

A one hour keynote (or seminar) on how to get control of your communication challenges that will improve your work and personal life.

"They Hear You, But They're Not Listening"

Overcome emotional barriers and taboos
Recognize the differences in your perception and another's viewpoint
Grapple with language differences and the difficulty in understanding unfamiliar accents, hearing problems or speech difficulties.
Solve barriers to active/effective listening.
Acknowledge cultural differences and how best to overcome them.

Understand how the greatest communicators are so effective and why we are captivated when they speak.

Together, we'll identify and solve common barriers to effective communication.

Enhance Employee Engagement

An engaged workforce is a productive workforce. Get John Young 2025 shares strategies to improve communication within teams, boosting morale and encouraging collaboration. By understanding the needs of your employees and addressing them effectively, you can create a thriving work environment that benefits everyone involved.